National MI University presents: Building Unshakable Trust in a Virtual Lending World with Julie Hansen

10am (PT)
Building a foundation of trust allows mortgage lenders and real estate professionals to effectively guide buyers through complex financial decisions with confidence and transparency. Unfortunately, traditional trust-building methods often fail in a virtual world, leaving buyers hesitant to move forward.

In this session, Julie Hansen shares the essential steps to building trusted relationships in online environments. You’ll learn:
• Essential qualities for establishing trust
• How trusted behavior differs on screen
• How to avoid Virtual Credibility-Crushers
• The top five virtual trust-building behaviors
• How to develop unshakable Virtual Credibility