National MI University: Delivering High Quality Education

MIU_IntBnr National MI is pleased to announce a series of new training seminars as part of our MI University. Stay informed on the leading topics and fundamentals that are important to your industry.

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90-Day Sales Manager – Improve Your Sales Productivity for 2019: PDT 12:00 pm
90-Day Sales Manager – Improve Your Sales Productivity for 2019: PDT
Dec 4 @ 12:00 pm – 1:00 pm
Disciplined salespeople outperform undisciplined salespeople. Join us in this new webinar with Dr. Bruce Lund, a training coach with over a decade of experience, to learn how to establish a disciplined-focus to game-plan a 90-day blitz on sales productivity…Click on the webinar title above to learn more and register
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Oh, Shift! Session #3 – Flow: PST 12:00 pm
Oh, Shift! Session #3 – Flow: PST
Dec 12 @ 12:00 pm – 1:00 pm
When you’re in resistance, nobody suffers more than you. National MI University presents the third webinar in a powerful six part series. Best-selling author and Executive Coach, Jennifer Powers, MCC’s “Flow” helps you learn how to practice acceptance of people and circumstances so you spend less time in resistance and more time in the state of peace, productivity…and flow…Click on the webinar title to learn more and register
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A Look Ahead to Social Media Trends 2019: PDT 12:00 pm
A Look Ahead to Social Media Trends 2019: PDT
Dec 13 @ 12:00 pm – 1:00 pm
Does your social platform appeal to the borrowers of today? Social media continues to grow as the new storefront for businesses to attract consumers. Today’s customers are highly engaged 24/7 with the popularity of “stories” and live video features. This has created a unique opportunity for lenders to build authentic and transparent voices focused on quality storytelling. Join Kristen Messerli, founder of Cultural Outreach, and Managing Editor for Mortgage Women Magazine to discuss 2019 predicted trends and get your social media strategy ready for the New Year! Click on the webinar title above to learn more and register
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If you have not received an email from National MI with your username and password please fill out this form to receive access to our training resources. If you have forgotten your username and/or password please email training@nationalmi.com.

 

National MI also offers onsite and live webinars, contact your National MI Sales Advisor for more information.


Course Descriptions:
  • Ability to Repay for Mortgage Professionals: The Consumer Financial Protection Bureau (CFPB) issued regulations under the Truth in lending Act for lenders to make a reasonable, good-faith determination about a borrower’s ability to repay a loan prior to the loan closing. This course will examine how mortgage professionals can identify the borrower’s ability to repay the mortgage, the impact to the origination and underwriting processes, the pricing thresholds and caps to be in compliance with the ability to repay rules, and the risks to mortgage professionals with these regulations.
  • ATR & QM Features: In January 2013, the Consumer Financial Protection Bureau (CFPB) issued regulations under the Truth in Lending Act requiring lenders to make a reasonable, good-faith determination about a borrower’s ability to repay a loan prior to the loan closing.  This course will define the ability to repay standards, show the criteria for a qualified mortgage (QM), explain terminology under the rules, and specify the borrower’s options to legally challenge a creditor’s ability to repay decision.
  • Closing the Loan: This course will assist mortgage professionals in educating their customers about the closing process, enabling them to be well prepared for a smooth closing experience. Closing packages are not a few pages anymore! Starting with the closers who prepare the package to the title company representatives (or attorneys) who conduct closings, all must have a vast knowledge of the information on each document. In addition, title insurance plays an integral role in the closing process. The elements of title insurance, the different ways co-ownership can be held, and title terminologies are all presented in this course.
  • Completing the URLA: This course will emphasize the proper rules for its completion, the fields where compliance guidelines fit in, and the ways to communicate the requirements effectively to a customer to ensure fairness and accuracy.
  • Credit Analysis: This course will present the five factors that make up a borrower’s credit score and how certain actions taken can impact the score as well as nontraditional credit is described as an option for borrowers without a credit score or with thin credit.
  • Fair Lending Laws (ECOA, HMDA, UDAAP, AML and Fair Housing Act): It is imperative to be in compliance for notifications of action taken, including the process for communication when an applicant is denied. The role of the Consumer Finance Protection Bureau (CFPB) is also explained along with the regulations, rules, and principles that must be followed. Specifics are presented to make sure advertisements are clear and contain certain details to prevent unfair and deceptive language that would cause customers to be confused.
  • FCRA/FACTA: The objective of this course is to provide detail from the Fair Credit Reporting Act (FCRA) and the Fair and Accurate Credit Transactions Act (FACTA). This includes information for fraud alerts, credit scores, and credit reports.
  • Federal Regulations (Flood insurance, US Patriot Act, Esign/Edisclosure, Do Not Call, SAFE Act): The objective of this course is to define certain federal regulations and their importance in the mortgage market.
  • Gramm-Leach Bliley Act: The objective of this course is to define the importance of keeping customer information secure and private.
  • HPA (Private Mortgage Insurance Cancellation): The objective of this course is to provide the details for cancellation of private mortgage insurance and the disclosures provided to the borrower.
  • Identity Theft Red Flags Rules The objective of this course is to detail the components of the Identity Theft Red Flags Rules in order to identify, detect, and prevent identity theft of customers.
  • Income Analysis: This course will identify several examples of stable employment, methods to document employment and income to meet program guidelines, and the most common calculations for establishing acceptable qualifying income for a borrower.
  • Introduction to Mortgage Lending: The objectives of this course are to provide an overview of mortgage banking along with learning the steps in the mortgage loan process. It also explains the roles and responsibilities for those involved in the mortgage loan process.”>Introduction to Mortgage Lending.
  • NSS under RESPA: Servicing Delinquent Borrowers: This course will describe some of the mortgage servicing requirements that were published under the 2013 RESPA Servicing Final Rule. These include early intervention requirements for delinquent borrowers, details for continuity of contact with delinquent borrowers, loss mitigation procedures, and the types of loans covered under the Final Rule.
  • National Servicing Standards under TILA: Regulation Z, the Truth in Lending Act (TILA), was created to promote the informed use of consumer credit. It also offers protections for consumers’ credit transactions. The objective of this course is to understand certain details under Regulation Z, the Truth In Lending Act. These range from initial and final disclosure rules to the components for advertising and high cost loans.
  • Preventing Mortgage Fraud: In this course, there is an explanation of the different fraud schemes so mortgage professionals can easily detect and prevent them from occurring. In addition, this course will identify the two regulatory entities working to track mortgage fraud cases and the red flags that indicate there may be mortgage fraud or misrepresentation in the loan documentation.
  • QM Points and Fees and Exemptions: The Ability to Repay / Qualified Mortgage (ATR/QM) Rule provides a rebuttable presumption of compliance with the borrower’s ability to repay. However, QMs must meet certain thresholds for total points and fees paid at closing. This course will describe how to calculate a qualified mortgage’s total points and fees, identify the fees that must be excluded from this calculation, show exemptions to the ability to repay rules, and explain the details for prepayment penalty restrictions.
  • Responsible Selling:  This course covers the following objectives: what is meant by responsible selling, why you should not use high pressure sales tactics with customers, why it is important to provide full disclosure of the mortgage products to customers, and why it is important to maintain confidentiality of customer details.
  • SAFE Act and Mortgage Loan Originator Licensing Rules:  This self-guided online course will provide a detailed analysis of the SAFE Act and Mortgage Loan Originator Licensing rules. This course is not state specific. It reviews terminology from the SAFE Act, licensing requirements, education details, and ways to remain in compliance with the SAFE Act.”>SAFE Act and Mortgage Loan Originator Licensing Rules.
  • Traditional Mortgage Products:  This course is part of a series of self-guided online courses that will provide a detailed analysis of mortgage banking rules and regulations. The objective of this course is to provide an overview of traditional mortgage products.
  • TRID 1 (Overview of all the changes): This curriculum consists of three courses explaining the general requirements of the law that combined multiple disclosures into two separate forms, which are the Loan Estimate and the Closing Disclosure. This three-course curriculum will explain the purpose of the two disclosures and their relationship to each other, outline the receipt and delivery requirements of the disclosures, define the circumstances when the forms can be revised, and show the tolerance levels for increases in settlement costs.
  • TRID 2 (Deep Dive into Loan Estimator): Completing the Loan Estimate (TRID #2) will provide step-by-step instructions for completing the Loan Estimate as required by the Integrated Disclosures Rule. The course will detail the proper format of the required information on each page of the Loan Estimate, explain the different categories and proper locations for disclosing estimated settlement charges, and list the other disclosures that are included on the Loan Estimate.
  • TRID 3 (Deep Dive into Closing Documents):  Completing the Closing Disclosure (TRID #3) will explain the relationship between the Loan Estimate and the Closing Disclosure, show the proper format for the required information on all five pages of the form, define the different categories and proper locations for disclosing actual settlement charges, and list the other disclosures that are included on the Closing Disclosure.
  • Verification of Assets:  This course covers the following objectives: Outline acceptable source of funds, define the importance of acceptable assets in a mortgage transaction, detail unacceptable source of funds, define excess seller contributions, analyze a case study for funds to close.
  • When Fraud becomes a Felony (Mike Davis Story): This course will present the true story of Michael A. Davis, owner of a title company and a mortgage company, who spent six years in prison for committing mortgage fraud of over $7 million dollars. This fraud not only ruined more than 40 families, but also nearly led a highly respected wholesale lender to bankruptcy.
Access resources to First Time Home Buyers Education and Landlord Counseling.

First Time Home Buyer Program

Valuable information and insights to help first-time home buyers navigate the process, from qualifying for a mortgage to where to find home buyer assistance programs. Landlord Counseling

An overview of the responsibilities of being a landlord, and the technical, practical and financial topics that a home buyer should understand before purchasing a rental property. Click HERE for access.

Relationship Marketing Can Only Get You So Far Relationship marketing is only one arrow in your marketing quiver. While relationship marketing is key to long-term success in mortgage sales, in combination with both transactional and value-added marketing you’ll have the ability to create sustainable success. Listen in to learn how you can increase your business by developing a marketing plan focused on delivering both short-term and long-term value to customers.

Sales Apps That Help You Prospect There are a host of apps that can help you in your sales prospecting. From apps that help you figure out any individual’s email address, to apps that help you send quick video messages to uploaded contact lists, listen in to learn about tools that can help you reach more prospects efficiently.

3 Steps to Building a Successful Sales Action Plan Developing a sales action plan can help individuals and teams determine the scale and scope of activity that needs to be accomplished each day in order to be successful. Listen in to learn the 3 steps to create your plan and incorporate target, activity, and personal development goals to help you gain more business.

3 Great Questions for Productive Client Conversations Good questions are more powerful than great statements. Employing curiosity and asking questions can help you master the art of listening, which will help you sell. Listen in to learn about 3 great questions to help guide your conversations with clients, prospects and referral partners.

3 Simple Ways to Put Yourself in the Right Place at the Right Time With 40% of mortgage originators doing 80% of the volume, it may seem that they are lucky to be in the right place at the right time. But you can make your own “luck.” Listen in to learn about the 3 keys to jumpstarting your production: proximity, preparation, and persistence.

How to Increase Your Productivity by 300% Habits control 40% of what we get done in a day. Learn how to work smarter and not harder by developing focus and productivity habits that will help you spend more time prospecting new business, and get more done in a shorter block of time. Listen in to gain insight into managing time in conjunction with your attention and energy.

How to Keep Your Borrower from Shopping You

How to WOW in a Face to Face Setting

Increasing Discipline and Overcoming Distractions

Tips to Help Your LOs or AEs Increase Volume with Killer Action Plans

How to Sell Around Price

How to Eliminate the Peaks and Valleys of Origination Volume

Hiring and Building Teams

The Impact of New Changes from HMDA to Sales Organizations

Moving a Loan Officer from 2 Units to 5 Units

Winning the Recruiting War

What to do When a Real Estate Agent Has Not Given You Business

Top 4 Reasons Realtors Don’t Use You

Strategies for Finding New Realtor Leads

Social Media and Prospecting

Untapped Selling Opportunities for LOs

Selecting Your Personal Value Proposition

Sales Training in Call Centers

Pathway to Purchase Business

How to Convert a Cold Agent Into a Funding Partner

Good Questions are More Powerful Than Strong Statements

Doubling Your Business Using Events