Critical Conversations with Dr. Bruce Lund
10:00am (PT)
Having a "critical conversation" is a must for coaches when people are not meeting expectations agreed upon on the front end. Oftentimes, the manager avoids these conversations due to fear of conflict or a lack of communication skills. During this workshop, Dr. Bruce will cover how and when to have crucial conversations; and build respect during these conversations vs. diminish it.
Having a "critical conversation" is a must for coaches when people are not meeting expectations agreed upon on the front end. Oftentimes, the manager avoids these conversations due to fear of conflict or a lack of communication skills. During this workshop, Dr. Bruce will cover how and when to have crucial conversations; and build respect during these conversations vs. diminish it.