• Search
Home
Privacy Policy

Privacy Policy

Privacy Policy

Effective February 2026
LC002.5

General

At NMI Holdings, Inc. (and its subsidiaries and affiliates, collectively referred to as “National MI”), we value our client relationships and are committed to complying with applicable information privacy and data protection laws. We have prepared this Privacy Policy to explain how we collect, use, and protect personal information in the course of providing mortgage guaranty insurance products and services. Your use of the website or your interaction with us will constitute your consent to this Privacy Policy.
This Privacy Policy governs all National MI employees, contractors, service providers, and other third parties acting on our behalf and applies to personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with a particular consumer or household (hereinafter referred to as “personal information”). Personal information may be received from one of National MI’s financial institution business partners, directly from the consumer/borrower, or otherwise in the normal course of providing our products or services.
It is the policy of National MI to collect only the minimum amount of personal information needed to conduct our business, and to comply with all applicable laws and regulations concerning the use and disclosure of personal information, including the Fair Credit Reporting Act, the Gramm-Leach-Bliley Act, state privacy laws, and their implementing regulations.
California Notice at Collection. For California residents, information about the categories of personal information and sensitive personal information to be collected, please see the “ What Type of Personal Information Does National MI Receive?” section below. For information about the purposes for which the categories of personal information are used, please see the “ What is the Personal Information Used for?” section below. We retain personal information for a period time reasonably necessary for each of these disclosed purposes, please see the “How Long is Personal Information Retained?” section below. NMI does not sell or share personal information. For more information, please see the “State Privacy Rights” section below.

How is Personal Information Collected?

National MI’s mortgage guaranty insurance products and services originate from a business relationship with a financial institution – including but not limited to mortgage lenders, originators, aggregators, servicers, investors, government sponsored entities and housing agencies.
As such, personal information is typically transferred from the financial institution to National MI. However, in the normal course of providing our products and services, National MI may have occasion to receive additional personal information from third party sources – for example, consumer credit reporting agencies, attorneys, investigators, other service providers – or from the consumers/borrowers themselves.
When a consumer obtains a product or service through a financial institution, the financial institution will provide notice of its privacy practices to the consumer, and where appropriate, obtain the consumer’s consent to disclose information to third party service providers. This permits National MI to receive, use, and disclose personal information received from other financial institutions in the normal course of its business, consistent with applicable privacy laws and this Privacy Policy.

What Type of Personal Information Does National MI Receive?

To provide it products and services, National MI may receive the following categories of personal information:
  • Personal information concerning borrowers’ credit history and financial condition. May include credit score, existing account relationships, financial obligations, and sources and amounts of income and assets.
  • Personal information such as Social Security numbers, driver’s license numbers, addresses, phone numbers, email addresses, and any other relevant contact information.
  • Information concerning the location, character, and value of the property securing an insured loan, and terms of the insured loan itself.
  • In the event a claim is received, National MI may obtain information relating to the circumstances of the default, as well as the borrower’s personal bankruptcy filing or other legal proceedings involving the borrower or the property which secures the loan.
  • In the course of investigating potential misrepresentation, we may gather information from personal interviews with the borrower and other parties having knowledge of the borrower’s financial situation, the value and condition of the property, or the transaction itself.
The National MI website is not intended for use by individuals under 13 years old, and we do not knowingly collect or retain personal information from children. If you are under the age of 13 years, you should not be using the website. If you believe that we may have inadvertently collected personal information from a child, please contact us to delete this information.

What is the Personal Information Used for?

National MI may use any of the above categories of personal information for:
  • Determining eligibility for mortgage guaranty insurance (or reinsurance), and administering and servicing such insurance;
  • Evaluating and paying claims;
  • Preventing or investigating fraud;
  • Controlling risk;
  • Recovering or mitigating losses; or
  • Responding to government regulator requests for information

National MI may also use any of the above categories of personal information for the following business and commercial purposes:
  • Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards.
  • Helping to ensure security and integrity to the extent the use of the personal information is reasonably necessary and proportionate for these purposes.
  • Debugging to identify and repair errors that impair existing intended functionality.
  • Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of a current interaction with us, provided that your personal information is not disclosed to another third party and is not used to build a profile about you or otherwise alter your experience outside any current interactions with us.
  • Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying information, processing payments, etc.
  • Undertaking internal research for technological development and demonstration.
  • Advancing a commercial or economic interests.

Other uses may be disclosed at the time of collection.

How is Personal Information Disclosed?

National MI may disclose any of the above categories of personal information as reasonably necessary in connection with the processing and servicing of our business, including as follows:
  • With our affiliates for purposes of mortgage guaranty reinsurance or financial guaranty reinsurance.
  • To our financial institution clients and business partners.
  • To our service providers, contractors, and other third parties acting on our behalf. National MI requires its service providers to contractually agree to maintain the privacy and security of personal information in a manner consistent with prudent safeguarding standards and this Privacy Policy.
  • In response to any legal proceeding, subpoena, warrant, court order, or other official governmental actions in conformity with applicable law or to comply with government agency or regulator inquiries.
  • As necessary to prevent fraud or otherwise to protect and defend our rights or the rights of third parties.
  • In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event.
  • To social media companies linked on our website.
  • For any of the uses described in this Privacy Policy.
  • To conduct any other legitimate business activities not otherwise prohibited by law.
  • As otherwise authorized by you.

State Privacy Rights

Personal information of residents of certain states may have additional rights under state privacy laws. These rights may not be available for all personal information received, collected, or used in the course of National MI’s business operations; for example, information subject to the Gramm-Leach-Bliley Act or the Fair Credit Reporting Act.
Where permitted under applicable law, we reserve the right to collect, use, or sell personal information for the purpose of training proprietary large language models.
If your state provides privacy rights to its residents, the following rights may apply to you, subject to applicable exceptions:
  • The right to know (i) the categories of personal information collected or disclosed in the 12 months preceding your request, (ii) the categories of sources from which personal information is collected, (iii) the business or commercial purposes for collection or disclosure, (iv) the categories of third parties to whom personal information has been disclosed, and (v) specific pieces of personal information that NMI has collected about you. If you would like to request all personal information that we have collected about you beyond the 12 months preceding your request, please specify this when submitting your privacy request.
  • The right to correct inaccurate information.
  • The right to delete personal information. We will use commercially reasonable efforts to honor your request, but we may be required or permitted to keep some information for business purposes or to comply with applicable law.
  • The right to opt out of the sale or sharing of personal information and to know what personal information is sold or shared and to whom. National NMI has no actual knowledge of any sale or sharing of personal information for consumers under 16 years of age.
  • The right to limit use and disclosure of sensitive personal information.
  • The right to opt out of targeted advertising.
  • The right to opt out of profiling in furtherance of decisions that produce legal effects or effects of similar significance.
  • The right to revoke any previously provided consent to the processing of personal information.
  • The right to appeal an action taken by us in response to your request.
  • The right to non-discrimination and non-retaliation. We will not unlawfully discriminate or retaliate against you because you exercise any of the privacy rights afforded to you under state privacy law.
If you would like to exercise one of these rights, please contact us through our Solution Center at 855-317-4NMI (4664) or solutioncenter@nationalmi.com, and provide us with your name, the nature of your relationship with us, the name of your mortgage lender, if applicable, along with a way to identify your loan, and information by which we may contact you. We will compare the information that you submit against our business records to verify your identity. Please note that we may require additional information from you to verify your identity and process your request, and we may not be able to honor all requests.
An authorized agent may make a privacy request on your behalf if the authorized agent provides appropriate proof of your signed permission to submit the request. A parent or legal guardian may exercise a privacy right on behalf of a child.

How Long is Personal Information Retained?

We retain personal information for as long as it is reasonably necessary for one or more business purposes, and in accordance with our document retention policies. When we determine that it is no longer reasonably necessary to retain personal information, we will delete such personal information consistent with applicable law and our policies.

How Does National MI Safeguard Personal Information?

National MI employs physical, administrative, and technical safeguards to protect against unauthorized collection, use, or disclosure of personal information, and we take care to protect the availability, integrity, and confidentiality of personal information in our possession. Personal information will be securely destroyed when no longer needed, or in accordance with applicable record retention requirements.
Moreover, we restrict access to personal information to only those individuals who have a need-to-know the information to perform their job. Compliance with this Privacy Policy and applicable privacy laws is the responsibility of every National MI employee who handles personal information.
We may deidentify or aggregate your personal information. If we do so, we commit to maintain and use such information in deidentified form and not to attempt to reidentify the information. We will contractually obligate any recipients of deidentified information to do the same.

Social Security Number Protection

National MI is committed to safeguarding the Social Security numbers (SSNs) that it receives or collects in the normal course of its business. We maintain physical, technical, and administrative security procedures designed to safeguard SSNs. We protect against unauthorized third party access, and do not disclose SSNs except as required or permitted by law. In addition, access to SSNs is limited, and those individuals who do have access are trained on how to protect SSNs and other confidential information.

Website

Generally speaking, when you visit and navigate through our website, www.NationalMI.com, the information that you willingly provide to us, as well as certain information related to your web activities used to personalize your experience or to improve customer service, may be collected. We may use this information to respond to your inquiry, provide you with the service that you’ve requested, and/or contact you about a National MI product or service that may be of interest to you.
Online tracking technologies, such as cookies and web beacons, may be deployed on the National MI website that collect information about your website usage, your computing device, and other information. If third parties deploy cookies on our website, we do not control these third parties’ tracking technologies or how they may be used.
Our website may include links to third-party websites or other online services. We are not responsible for these other third party websites, and they may collect and use information about you that is inconsistent with our Privacy Policy. You should review the privacy policies for such third parties before using their websites or services to understand how they collect and use information. These third parties may collect personal information about an individual’s online activities over time and across different websites when you use our website.
Our website does not respond to Do Not Track signals. Because National MI does not engage in the sale or sharing of personal information collected online, the National MI website does not respond to opt-out preference signals.
If you visit the website when you are outside of the United States, you understand and agree that any information will be transferred from the country of your location to the United States.

Notice of National MI’s Privacy Policy, Access and Inquiries

This Privacy Policy may change from time to time – and personal information collected will be used and disclosed in accordance with the Privacy Policy in effect at the time of use or disclosure. The current version can be found on our website, www.NationalMI.com, or by contacting us below. We may notify you of any changes as required by applicable law. Your continued use of the website or continued interaction with us will constitute your consent to any such changes. Questions regarding National MI’s Privacy Policy or practices can be directed to:
Law Department Attn: Compliance Officer National MI 2100 Powell Street, 12th Floor Emeryville, CA 94608 Or call (toll free) at 855-317-4NMI (4664)