Servicers Overview

Servicers Overview

Servicers overview

Policy Servicing Solutions

National MI has a dedicated Servicing team that understands Servicers’ unique business practices and is committed to helping Servicers maintain a current and accurate portfolio over the long term.

Axis Servicing Resources

Access videos and user guides to help you get started, change your password, activate a cert, and more.
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Vidyard Play Button
Monthly Advantage Activations in AXIS .mp4 | 2:41
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Service Transfers in AXIS .mp4 | 3:21
Vidyard Play Button
Cancellations in AXIS .mp4 | 4:08

Claims and Loss Mitigation

National MI has a strong commitment to the insured, the servicer, and the borrower to help mitigate losses for all parties involved if a default occurs. We are not looking for ways to rescind, deny, or delay claims. In fact, National MI is committed to advancing claims throughout the process from claim perfection to claim payment.
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Please refer to National MI’s COVID-19 Servicer Reporting Requirements for
more information regarding National MI’s Servicing support.

Notice of Default Form

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Monthly Default Status Reporting Form

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Servicing Guide

PDF IconNational MI Servicing Guide


Review National MI’s underwriting, credit, and servicing announcements.
Posted: 7/6/2023
Effective: Applications dated on or after 7/10/2023 (unless otherwise noted)
Announcement: UW 2023-02
National MI announces TrueGuide® underwriting updates for AUS & Non-AUS Loans
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Sales Advisor Locator

Use our Sales Advisor Locator tool to quickly find your local sales advisor
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Solution Center

855-317-4NMI (4664) 5 AM - 5 PM PT ( Monday to Friday)

Contact Us

From our sales advisors to our award-winning solution center team, National MI Is here to answer your questions. We look forward to hearing from you.