A message from our CEO
At National MI, we are guided by our mission, our values and our purpose.
Our mission is to help people gain access to housing, and support them as they build value and community for themselves and their families. Our products provide borrowers with the assistance they need to access mortgage credit and, in doing so, we help open the door to affordable and sustainable homeownership in communities across the country. We are passionate about our work, and proud of the support we provide and positive impact we have in the lives of so many.
Our values are anchored around partnership, service, integrity and excellence. We believe that as one team — acting together — we can accomplish anything. We have a talented, dedicated and innovative group of employees who support each other and are committed to serving our lender customers with integrity and delivering for their borrowers. We have sought to create an environment where our employees feel energized and valued, where they are rewarded for their important contributions and recognized for their successes.
Our purpose is to serve our customers with distinction, security and success, and to optimize the long-term benefit we provide to our stakeholders through the execution of safe, sound and ethical business practices. Corporate sustainability is one of the ways we put purpose into action.
We have always focused on building our business in a sustainable manner, with discipline and risk-responsibility at the core. In doing so, we have established National MI as a leader in the U.S. mortgage insurance market and have positioned our company to serve stakeholders with consistency and distinction across all market cycles.
2023 brought new opportunities and challenges, and further highlighted the importance of our work. While the housing market and broader economy proved more resilient than most expected, elevated interest rates continued to strain affordability for many aspiring homeowners and dramatically slowed the pace of activity in the mortgage market. Against this backdrop, we continued to lead with impact – again helping a record number of borrowers in need and directly investing effort and resources to support communities across the country.
Here are some highlights from the year:
• We helped more than 160,000 people purchase a home – providing support to borrowers at a time when they needed us most.
• We were recognized as a Great Place to Work® for the eighth consecutive year – a testament to the hard work and dedication of our talented team.
• We advanced our commitment to organizational inclusion through the ongoing work of our Embrace Committee – further aligning our efforts with our core mission, values and purpose.
• We invested in our communities – fulfilling our philanthropic goals through corporate giving, volunteerism and matching donations.
• We advanced our technology platform — investing to enhance employee productivity, customer connectivity and cybersecurity protection.
At National MI, we strive to be a sustainable, responsible organization — one that makes a difference in our communities and acts with integrity at all times. This report highlights our best practices and successes across key corporate responsibility matters relevant to our business, including the support we provide to aspiring homeowners, the investments we make in our people and communities, the work we do to advance our commitment to organizational inclusion, and the focus we bring to governance and sustainable business practices.
I am proud to be part of a mission-driven company that is committed to supporting affordable and sustainable homeownership, and in the process accelerating financial inclusion for all communities. I’m excited for you to learn more about our success as you read this report.
Adam Pollitzer
President & Chief Executive Officer
March 29, 2024